Frequently Asked Questions (FAQs)

Do you have a catalog?

Yes. Our website is essentially an online catalog. You can browse by brand or search for specific styles.

How do I find my order number?

After you place your order, you'll receive a confirmation email that contains your order number.

Is the information I give you secure?

Yes. Eye care cart uses industry standard encryption to ensure your private information is protected. For more information, please see our Privacy Policy.

Can I order by phone or email?

Yes. You can call to 0565398307 / 02-6228295 or mail to info@eyecarecart.com

How can we want to try the frames on before making a purchase?

If need you can visit our associate optical centre in abudhabi or you can request us to visit you with the selected frames and finalize the one required

How long will it take for me to receive my order?

If the item is in stock ,it will be delivered within you at 48hrs.If not we will intimate you the delivery time on the placed order

Can I change or cancel an existing order?

Yes

What forms of payment do you accept?

Cash on delivery , VISA, PAYPAL, MASTER CARD, AMERICAN EXPRESSES, DISCOVER